This article lists the known issues currently identified across the system ahead of go‑live.
Its purpose is to inform all stakeholders transparently.
All issues listed below are planned to be resolved in an upcoming hotfix, unless stated otherwise.
Global issues
No known issue
ATA Carnet Desktop
Carnet list takes a long time to load
- Issue : Opening the carnet list takes a very long time to load
- Workaround : None
- Resolution : Upcoming hotfix
Carnet is not updated if NICS update it via draft status
- Issue : If a NICS issue a carnet, change status to draft, update it and issue it again, ACD still have the old informations
- Workaround : None
- Resolution : Upcoming hotfix
ATA Carnet Customs
Carnet is not updated if NICS update it via draft status
- Issue : If a NICS issue a carnet, change status to draft, update it and issue it again, ACC still have the old informations
- Workaround : None
- Resolution : Upcoming hotfix
Role column is empty in excel export
- Issue : When exporting into excel the list of users, the role column is empty
- Workaround : None
- Resolution : Upcoming hotfix
User has only error page if another user edit it
- Issue : When an customs admin edit an customs user and the customs user is logged, he can see only error page
- Workaround 1 : Close and open browser
- Workaround 2 : Clear all cookies
- Workaround 3 : Force logoff via url https://customs-[id].atacarnet.iccwbo.org/Account/LogOff
- Resolution : Upcoming hotfix
ATA Carnet Core
No known issue
ATA Carnet NICS
No known issue
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