Passing customs

Modified on Fri, 27 Mar at 1:54 PM

When travelling with goods and an ATA Carnet, you must complete a transaction at each customs crossing. Follow these steps:

	(a) Tap on Carnets from the main menu…
	(b) …or from the sidebar menu.
	Tap on the ATA Carnet you wish to use.
	Tap on Travels in the lower menu. Tap on the QR code icon of the desired travel.
	Swipe right to the required transaction. Read carefully the terms and conditions and tap on the disclaimer box to accept them. A QR code will appear that will have to be shown to the custom officer to check the carnet and the goods. At the end of the process, you will get a notification on the phone of the transaction commitment and you will see it in the notifications tab in the app. The holder also receives an email notification if the Issuing Association added their email address when issuing the carnet.
	The history of transactions can be seen on the History section. A recent committed transaction requires a few minutes to show up here.

NB: Each prepared travel automatically generates at least two transaction QR codes (1 Export + 1 Import or 1 Re-export + Re-import), plus any required Activation and/or Transit codes.