Holders & Representatives (44)

Daily use of the ATA Carnet App and the Desktop version

Does the cancellation code work for the EU two-step export procedure?

Modified on Thu, 29 Oct at 4:17 PM
Export from a digital country with validation and exportation recorded in the system: What to do if goods then travel to a "Paper-only" country?

Modified on Tue, 26 May at 5:45 PM
How do I download my carnet into the app?

Modified on Tue, 26 May at 5:48 PM
I am traveling with several items on my carnet, but I need to take one specific item as a carry-on while the rest are shipped separately.

Modified on Wed, 15 Jul at 10:51 AM
I downloaded my carnet but don't see any QR codes. Why?

Modified on Tue, 26 May at 5:54 PM
I made a mistake or need to change a prepared travel. What should I do?

Modified on Thu, 15 Oct at 8:02 PM
I selected the wrong destination country when preparing my travel. Do I need to create a new travel?

Modified on Fri, 9 Oct at 11:34 AM
If my carnet is validated in paper format only at export, do I still need to carry it when travelling to digital countries?

Modified on Wed, 28 Oct at 12:28 PM
My journey changed after I prepared my travel. What should I do?

Modified on Mon, 9 Nov at 4:39 PM
My route changed after I prepared the travel. Can I still use it?

Modified on Fri, 9 Oct at 11:34 AM