The password is for your user account (linked to your email address), while the PIN code is used to download a particular ATA Carnet into the digital wallet.
The Carnet ID and PIN code are provided by the Issuing Association.
Note: If an Issuing Association amends a carnet before its first Customs transaction by temporarily returning it to Draft, a new PIN is generated when the carnet is returned to Issued status. If your previously provided PIN no longer works, contact your Issuing Association for the current carnet credentials.
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