What is the difference between the “Holder Manager” and “Holder” roles in ACD?

Modified on Tue, 9 Jun at 12:04 PM

In the ATA Carnet Desktop (ACD) portal, the roles Holder Manager and Holder serve different purposes.


Holder Manager

The Holder Manager is the administrative role for the company account.
Beyond the normal Holder role functions, a user with this role can:

  • access the Accounts section,
  • create, invite, and manage other users linked to the company,
  • oversee the carnets linked to the company and their status.

Holder

The Holder is the operational role for users who need to use carnets in the system. A user with this role can:

  • access and use carnets linked to the company,
  • download carnets to the ATA Carnet App (ACA),
  • prepare travels,
  • sign declarations digitally.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select at least one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article